This allows the user to view a report of all online applications with the option to review, edit, approve, deny or set as pending.


  1. From the “Staff Portal” home page click on “Online Applications” then on “Online Application Home”.
  2. Click on the required filter based on the applications which you would like to review. You may apply filters to view “All”, “Approved”, “Denied”, “Incomplete”, or “Pending Processing” applications.
  3. Click on “Select” next to the application at the “Applicant’s List” to view that application. The first section – “Personal Information” – of the application will automatically load.
  4. Click on the “Edit” button at the bottom of the page if you need to make changes to the application then click on the “Save” button.
  5. Click on any of the sections at “Application Steps” to review the other pages of the application. Again, click on the “Edit” button at the bottom of the page if you need to make changes then click on the “Save” button.
  6. Click on “Edit” at the “Document Status” section if you wish to make any update with regards to documents received. Click the check box to indicate that a document has been received then click on “Update” to save the change.
  7. Enter any comments you wish below the “Document Status” section, click on “Approved”, “Denied” or “Pending” to indicate the status of the application, select the “Acceptance Type” at the drop down menu then click on the “Submit” button.